Shipping Policy

Shipping Policy

Thank you for visiting and shopping at Gaia's Garden Herbals. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy
All orders are processed within [1-3 business days]. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Shipping: [Estimated delivery time: 3-5 business days] - €X.XX
  • Express Shipping: [Estimated delivery time: 1-2 business days] - €X.XX

Delivery delays can occasionally occur.

Shipment to P.O. Boxes or APO/FPO Addresses
Gaia's Garden Herbals ships to addresses within [the US], and [P.O. boxes, APO/FPO/DPO addresses].

Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes
Gaia's Garden Herbals is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
Gaia's Garden Herbals is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Refund Policy

Refund Policy

I want you to be completely satisfied with your purchase. Due to the personal nature of my products, I am not able to offer refunds. However, if there's a problem, please contact me right away and I will do everything possible to make it right.  


Cancellation / Return / Exchange Policy

Cancellation Policy
You can cancel your order within [24 hours] of placing it if it has not yet been shipped. To cancel your order, please contact us at smeekerlowry@gmail.com with your order number and reason for cancellation. Once your cancellation request is received and approved, we will refund your payment in full.